At this time, we use PayPal ONLY! You don't need to have anything to do
with PayPal to use their service and you may pay them in any number of ways.

SHIPPING SERVICE PROVIDER: We use the United States Postal Service for nearly all our usual shipping. Other providers depending on the circumstance of the order.

We ship to US Domestic - APO/FPO & Canada ONLY.

STANDARD IS PRIORITY: Shipping is 2-3 day via First Class Mail, Priority or Priority Mail Flat Rate. Outside Continental US and APO/FPO may take longer.

FREE SHIPPING is based on Continental US and APO/FPO only. All items must be on the same order and shipped to the same address using our standard shipping as shown above.

EXPRESS We do not offer express or expedited shipping.

SHIPPING CHARGES are incurred for items not listed as free shipping items, or when shipping outside the Continental US. For items sent outside of continental US we ship at reduced rates for the sake of fairness.

1 to 3 business days. Shop time starts after any needed approval process and the purchasing transaction is complete.

Arizona residents will be charged sales tax, which is currently 9.5% for combined state,county & city for our location.

RETURNS - REFUNDS Custom work is not returnable! We will replace and or refund any lasered item that is incorrect due to OUR mistake. We do our best to proof your order for spelling and grammer, but we do not know if a person's name is correct or not.

Gift items and other non-lasered merchandise may be returned for exchange or refunded after contacting us and making proper arrangements.

You will be responsible for return shipping.

No Returns or Refunds after 15 days from receiving the item.

Refunds will be through PayPal; only the original purchaser can receive a refund.

Any damaged goods will not be refunded.

Any information required to complete your order is between us only, period. There's no 'registering' required to browse or buy from us so there's no added data floating around. We will send you information on sales and specials occasionally. You may tell us not to and we'll respect that.